Customer-Service Contact

What to Include

Under the customer terms maintained by puracy, when contacting support about delivery, damage, a return, or an exchange, supply the order number and useful evidence. Unauthorized return parcels should not be mailed. This detail supports a clear understanding of the service standard that applies to the request.

Customer-Service Hours

Customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Send questions to support@puracyhollow.shop or call 512-993-8547. This is the operating standard followed by puracy. It is set out here to help customers understand the applicable next steps.

Physical Contact Address

In administering this part of the store, puracy follows this rule: the complete physical address is 4836 Clinton St, Caledonia, Ohio, 43314, United States. This is also the default return address unless an approved return authorization supplies a dedicated destination. It is provided as part of a transparent, customer-centered explanation of the applicable process.

Business Contact Record

• Brand/store name: puracy
• Contact email: support@puracyhollow.shop
• Telephone: 512-993-8547
• Physical and return address: 4836 Clinton St, Caledonia, Ohio, 43314, United States